Privacy Policy

Rirotech values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you use our IT consulting services, cloud solutions, cybersecurity services, and AI-powered products.

This policy applies to information collected through our website (rirotech.com), mobile applications, and related services. By using our services, you consent to the practices described in this policy.

We use collected information for:

• Service Delivery: Providing IT services, cloud infrastructure, cybersecurity solutions, and AI products
• Account Management: Creating accounts, processing payments, managing subscriptions
• Support: Responding to inquiries and providing technical assistance
• Improvement: Analyzing usage to enhance products and services
• Communication: Sending updates, newsletters, and promotional content (with consent)
• Security: Preventing fraud, abuse, and security threats
• Compliance: Meeting legal and regulatory requirements

We share information only as necessary:

• Service Providers: Cloud hosting, payment processors, analytics platforms
• Partners: Technology partners for service delivery (with your consent)
• Legal: Law enforcement, courts, or regulatory authorities when required
• Business Transfers: Mergers, acquisitions, or corporate restructuring

We do not sell personal information to third parties.

You have the right to:

• Access: Request copies of your personal information
• Correction: Update inaccurate or incomplete data
• Deletion: Request removal of your information (subject to legal requirements)
• Portability: Receive data in a transferable format
• Objection: Opt-out of certain processing activities
• Restriction: Limit how we use your data

Contact privacy@rirotech.com to exercise these rights.

California residents have additional rights:

• Know what personal information is collected and how it's used
• Delete personal information (with exceptions)
• Opt-out of sale of personal information
• Non-discrimination for exercising privacy rights

Your data may be processed in the United States and other countries. We implement appropriate safeguards including Standard Contractual Clauses to protect cross-border data transfers.

We employ industry-standard security measures including encryption, access controls, and regular security audits. While we strive for maximum security, no internet transmission is completely secure.

We retain personal information as long as necessary for service provision, legal compliance, or legitimate business purposes. Inactive data is securely deleted or anonymized.

Our services are designed for businesses and are not intended for individuals under 16. We do not knowingly collect information from children.

We may update this policy periodically. Material changes will be communicated via email or prominent website notice. Continued use after changes constitutes acceptance.