Acceptable Use Policy
Effective Date: January 1, 2025
1. Introduction
This Acceptable Use Policy ("AUP") governs your use of Rirotech's services, products, and platforms. By using our services, you agree to comply with this policy. Violation of this AUP may result in suspension or termination of your account and services.
This policy is designed to protect our users, maintain the integrity of our services, and ensure compliance with applicable laws and regulations. We reserve the right to update this policy at any time to address new concerns or changes in our services.
2. Prohibited Activities
You may not use our services for any of the following purposes:
Illegal Activities
- Violating any local, state, national, or international law or regulation
- Facilitating or promoting illegal activities
- Infringing on intellectual property rights (copyright, trademark, patent, trade secret)
- Distributing pirated software, media, or other protected content
Security Violations
- Unauthorized access to systems, networks, or data
- Port scanning, network sniffing, or security testing without permission
- Distributing viruses, malware, ransomware, or other harmful code
- Denial of service (DoS) or distributed denial of service (DDoS) attacks
- Password cracking or brute force attacks
- Exploiting security vulnerabilities in our or third-party systems
Abuse and Harassment
- Harassment, bullying, or threatening behavior toward others
- Hate speech, discrimination, or promotion of violence
- Stalking or invasion of privacy
- Impersonation of others or misrepresentation of affiliation
Spam and Unsolicited Communications
- Sending unsolicited bulk email (spam)
- Mass distribution of unwanted messages via any channel
- Operating email lists without proper opt-in procedures
- Phishing, pharming, or pretexting schemes
Excessive Resource Usage
- Using services in a way that interferes with other users
- Consuming excessive bandwidth, storage, or computing resources
- Running cryptocurrency mining operations without authorization
- Operating file-sharing systems that violate our terms
Fraudulent Activities
- Financial fraud, pyramid schemes, or Ponzi schemes
- Identity theft or use of stolen credentials
- Credit card fraud or payment fraud
- False or misleading business practices
3. Content Restrictions
You may not upload, share, or distribute content that:
- Is illegal, harmful, or offensive
- Contains explicit sexual content involving minors
- Promotes terrorism or extreme violence
- Violates the privacy or publicity rights of others
- Contains confidential information without authorization
- Is defamatory, libelous, or fraudulent
- Infringes on intellectual property rights of others
- Contains malicious code or harmful software
4. Account Security
You are responsible for maintaining the security of your account and all activities that occur under it. This includes:
- Maintaining the security and confidentiality of your account credentials
- Using strong passwords and changing them regularly
- Enabling multi-factor authentication when available
- Notifying us immediately of any unauthorized access or security breaches
- Ensuring all activities under your account comply with this policy
- Not sharing your account credentials with others
- Reviewing account activity regularly for suspicious behavior
5. Compliance with Laws
You must comply with all applicable laws and regulations when using our services, including but not limited to:
- Data Protection Laws: GDPR, CCPA, and other privacy regulations
- Export Control Laws: US and international export regulations
- Anti-Spam Regulations: CAN-SPAM Act, CASL, and similar laws
- Intellectual Property Laws: Copyright, trademark, and patent laws
- Financial Regulations: Anti-money laundering and financial fraud laws
- Industry-Specific Regulations: HIPAA, PCI DSS, SOX, and others as applicable
6. Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it immediately to our abuse team. We take all reports seriously and will investigate promptly.
Report Violations:
Email: abuse@rirotech.com
When reporting a violation, please provide as much detail as possible, including specific examples, dates, times, and any supporting evidence. We will investigate all reports and take appropriate action, which may include suspension or termination of the violating account.
7. Consequences of Violations
Violation of this Acceptable Use Policy may result in one or more of the following actions:
- Warning or notice of violation
- Temporary suspension of services
- Permanent termination of account and services
- Removal of prohibited content
- Reporting to law enforcement authorities
- Legal action to recover damages
- Cooperation with legal investigations
We reserve the right to take immediate action without prior notice in cases of severe violations that pose a risk to our systems, other users, or the public. The specific action taken will depend on the nature and severity of the violation.
8. Monitoring and Enforcement
While we are not obligated to monitor all user activity, we reserve the right to:
- Investigate complaints and reports of policy violations
- Monitor usage patterns and system logs
- Use automated systems to detect potential violations
- Review content and activity when necessary to enforce this policy
- Cooperate with law enforcement investigations
- Take proactive measures to protect our systems and users
We respect your privacy and will only review your account activity when necessary to enforce this policy, respond to complaints, comply with legal obligations, or protect our rights and the rights of others.
9. Changes to This Policy
We may update this Acceptable Use Policy at any time to reflect changes in our services, legal requirements, or industry best practices. When we make changes, we will update the "Effective Date" at the top of this policy.
We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you must discontinue use of our services.
10. Contact Information
For questions about this Acceptable Use Policy or to report violations, please contact us:
Rirotech
300 Delaware Ave, Suite 210
Wilmington, DE 19801
General Inquiries: support@rirotech.com
Abuse Reports: abuse@rirotech.com
Phone: +1 (502) 812-3855